Server issues resolved!

Dear artists, we are happy to inform you that the server issues we were experiencing yesterday afternoon and this morning have now been resolved and the website is running normally again. However, the releases published during this time were affected and we can unfortunately not distribute them as they are. For this reason, we have removed them.

Consequently, we regret to say that those of you who published releases during this time will have to publish them again. Fear not, the UPC´s that you pruchased are still valid, and can be found on the “create an album” page, as can the audio files you uploaded and edited. All which is required is that you create a new album and publish it on the website.

This is the first time we have experienced a problem of this nature, and we will do our utmost to prevent it happening in the future. As said, the website is now running as usual, so there should no longer be any problem distributing your music.

If you have questions concerning your release, please get in touch with: content(at)recordunion.com and our content team would be happy to answer them.

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6 Responses to “Server issues resolved!”

  1. Dr. Sounds Says:

    Earlier this day I saw an album without cover. Do you refund them or their UPC codes to the affected releases?

  2. Fred @ Record Union Says:

    Hi Dr.Sounds, if necesarry, then we will of course do so.

  3. mike Says:

    what about albums uploaded and released one or two days ago? have they been distributed correctly?

  4. Fred @ Record Union Says:

    Hi Mike. Yes, these are fine. As you can see on the front page, some releases on the new music feed dont have album artwork. This is an indication of the server problem, and only started happening this afternoon. Releases distributed the past days are fine.

  5. Dr. Sounds Says:

    These artists must be refunded on their UPCs or their money

  6. Fred @ Record Union Says:

    @Dr.Sounds - It turns out this is not necesarry, if it had been, then we would of course have refunded UPC codes. The UPCs used for these releases can be used again.

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